SERVICES
Our service
How we can help you
Support we offer
For professionals:-
Referrals
Presentations
Training
Contact details
Our service
We operate an open door policy - Carers can contact us direct or be referred by someone working in health, social care or the voluntary sector.
We support all adult carers even if they or the person they care for is not receiving statutory services.
We offer Information, Advice, Advocacy and Emotional support to adult carers.
We support carers by Telephone, Outreach Surgeries, and Home Visits.
Putting carers first - Our service focuses on carers, seeing things from their point of view and those they care for.
In all our work we will aim to empower individual carers to take control of their lives, play a full part in the local community and to move on from their role when appropriate.
Where we have identified needs that are not best met by our organisation, we will work pro-actively with other organisations to ensure that appropriate and timely services are provided.
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How we can help you
If you are a carer living in the Doncaster Borough we will support you to access:
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Information
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Training/education/employment
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Leisure and social activities
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Social care services
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A carer's assessment
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A friendly listening ear and emotional support
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Other carers and carer support groups
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Language support.
We can support you:
When you have a concern about service provision
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To ensure you are consulted about service provision
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When dealing with people working in health or social care
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To prepare for and attend meetings
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To have a ‘voice’ in the planning, development and delivery of health and social care service provision.
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Types of support we offer
Please either click here or use the 'Support' link on the left or at the top or bottom of the page.
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For professionals
DPFC has a dedicated help line for carers that is also available to professionals who wish to access advice and information on topics relating to carers issues.
We are very happy to support people whose role involves working with carers to ensure carers are fully supported and recognised for the very important job they do – which can be demanding both emotionally and physically.
You can contact us on our Help line below.
Referrals
We will welcome any referrals you wish to make on behalf of a carer living in the Doncaster area. Once carers have made contact with DPFC there is information, advice and support services available to help them in their caring role.
Either telephone or download a Professionals Referral Form (new window) and return the completed form by posting, faxing or emailing (see details below).
If you choose not to use the referral form, we will need the following information from you:
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The carers name and address
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The carers contact telephone number
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Confirmation that you obtained permission from the carer for you to pass their details on to us
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Your details i.e. where you work and a direct line for us to contact you if we have any queries
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Reason for referral.
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Presentations
We are also happy to give a talk / presentation about our work to your staff.
To arrange for someone to give a talk/presentation either telephone or download a Talk/Presentation Request Form (new window) and return the completed form by posting, faxing or emailing (see details below).
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Training
We also offer training and education for professionals on carers’ related issues. Areas we cover include:
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Who is a carer and what are their issues
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Identifying and supporting carers
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How you can support carers better
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The services and support available locally
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Treating carers as partners in care – what does it mean?
If you would like training around carers issues please either telephone or complete the Professional Training Request Form (new window) and return the completed form by posting, faxing or emailing (see details below).
Also, to receive a FREE copy of our newsletter please either telephone or complete the Membership Form (new window) and return the completed form by posting, faxing or emailing (see details below). Alternatively, you can view/download a copy of the newsletter here (new window - Adobe Reader required - download from Adobe.com).
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Contact Details
Post: |
Doncaster Partnership for Carers (DPFC) |
Fax: |
01302 536645 |
Email: |
01302 531333 |
Monday - Friday |
9.00 am - 5.00 pm except Bank Holidays |
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At all other times there is an answering machine where you can leave a message, which we will respond to the next working day. Remember to also leave your name and contact details. |
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